Welcome to Zeenah. By accessing or purchasing from our website, you agree to comply with the following Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting our website or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Refund & Return Policy.

If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

3. Products & Availability

We strive to display our products, descriptions, and images as accurately as possible. However, slight variations in color, packaging, or appearance may occur depending on your device or manufacturer updates.

All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.

4. Pricing

All prices displayed on our website are listed in the applicable local currency and may change without prior notice.

While we make every effort to ensure pricing accuracy, we reserve the right to correct pricing errors if they occur.

5. Payment

We currently accept Cash on Delivery (COD) for customers in Kingdom of Saudi Arabia (KSA) and Pakistan.

Orders may be confirmed by phone call, WhatsApp, or SMS before dispatch.

6. Shipping

We offer Free Shipping across KSA and Pakistan.

Estimated delivery time is 3–5 business days, although delays may occasionally occur due to courier services, holidays, or other unforeseen circumstances.

Please refer to our Shipping Policy for complete shipping information.

7. Returns & Refunds

Customers may request a return within 7 days of receiving their order, provided the item meets our return conditions.

Approved refunds are processed within 2 business days after the returned item has been received and inspected.

Please review our Refund & Return Policy for full details.

8. Order Cancellation

Orders may be cancelled before shipment by contacting our customer support team.

Once an order has been shipped, cancellation requests may no longer be accepted.

9. User Responsibilities

When using our website, you agree to:

  • Provide accurate and complete information.

  • Use the website only for lawful purposes.

  • Not misuse, copy, or interfere with the website or its services.

  • Respect all applicable laws and regulations.

10. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and website design, is the property of Zeenah and may not be copied, reproduced, or distributed without prior written permission.

11. Limitation of Liability

Zeenah shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, except where required by applicable law.

12. Privacy

Your personal information is handled securely and in accordance with our Privacy Policy. We do not sell or share your personal information except where necessary to process and deliver your orders.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will become effective immediately upon being posted on this website.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

WhatsApp (KSA): +966 56 253 3099

WhatsApp (Pakistan): +92 322 586 3430

Email: rajatahir5586@gmail.com

Thank you for choosing Zeenah. We appreciate your trust and look forward to serving you.